About Us

Appointments and rebates

Making an appointment

To come and see us, please contact us by phone or email.

When you contact us we will spend time talking with you to find out what kinds of issues you want to address. This helps us make sure you are matched up with the right psychologist. Usually we are able to offer you an appointment in the coming few weeks.

Medicare rebates

All of our psychologists are registered Medicare Providers. There are several Medicare initiatives that enable patients to claim rebates for psychology services. However, please note that we are not a bulk-billing practice.

To receive a rebate, the first step is to talk with your GP. Your GP will spend some time finding out about your situation and working with you to make a treatment plan. If  you are eligible for a rebate and your GP feels it would be beneficial, they will write you a referral to a psychologist as part of a health care plan. It can take time to talk through the issues, so it may be a good idea to book a long consultation with your GP.

To be able to claim for your psychology session, please bring a copy of your doctor’s referral and health care plan to your first appointment with us.

The Better Access to Mental Health Care Initiative

You are eligible to receive a rebate under this initiative if your GP, psychiatrist or paediatrician assesses you as having a mental health related issue and refers you for psychological intervention as part of your overall treatment plan.

You will be entitled to receive up to 10 individual sessions and up to 10 group therapy sessions per calendar year.

Chronic Disease Management Initiative

This Medicare initiative can be used by people who have a chronic medical condition and complex care needs.

For you to receive it, your GP will need to refer you as part of a health care plan. Under this scheme you are entitled to up to 5 sessions per calendar year.

Helping Children with Autism Initiative

This initiative is for children who have been diagnosed with Autism (or any other Pervasive Developmental Disorder) — the child must be under 13 years of age at the time of diagnosis and younger than 15 years old when receiving treatment.

The referral needs to come from a paediatrician or child psychiatrist.

The family can receive up to 4 sessions of assessment and up to 20 early intervention treatment sessions.

Better Start for Children with Disability Initiative

This scheme is for children under 13 years of age with a range of disabilities including sight impairment, hearing impairment, Cerebral palsy, Down syndrome, Fragile X syndrome and others (see here for a full list).

To be eligible the child needs a treatment and management plan developed by a GP or by a specialist or consultant physician.

Under this initiative the child is entitled to up to 4 sessions of assessment and up to 20 early intervention treatment sessions.

Private health fund rebates

Many private health funds provide rebates for psychological consultations. Please check with your fund to find out about your eligibility.